SOLIDWORKS Rx Safe Modes

Article by GoEngineer on May 09, 2020

What are SOLIDWORKS Safe Modes

SOLIDWORKS Rx Safe Modes are diagnostic tools that can be used to help determine whether an issue stems from the graphics card/driver combo, or from the System Options.

Where to find SOLIDWORKS Rx Safe Modes

SOLIDWORKS Safe Modes are found at the bottom of the SOLIDWORKS Rx Home page.

  • To access SOLIDWORKS Rx In Windows 7: Click Windows Start Menu, All Programs, SOLIDWORKS, SOLIDWORKS Tools, SOLIDWORKS Rx
  • In Windows 10: Click Windows Start Menu, SOLIDWORKS Tools 20XX, SOLIDWORKS Rx

SOLIDWORKS Rx Safe Modes

 

When to use SOLIDWORKS Rx Safe Modes

SOLIDWORKS Rx Safe Modes can be used when a user experiences graphical issues within their SOLIDWORKS interface, or when a user experiences abnormal behavior in the functionality of the interface’s operations.

How to use SOLIDWORKS Rx Safe Modes

There are two Safe Modes in SOLIDWORKS Rx.

  • The first Safe Mode will launch SOLIDWORKS in Software OpenGL mode. This bypasses the computer’s graphics card by using the CPU to emulate a SOLIDWORKS certified graphics card/driver combo. This will help in determining whether or not the issue is related to the graphics card/driver. If the problem does not persist in Software OpenGL mode it is safe to say the graphics card may not be supported, or the driver may not be the correct certified version. Proceed to the diagnostic tab in SOLIDWORKS Rx to check the status of the graphics card and driver (see link below for detailed information).
  • Checking your graphics card with SOLIDWORKS RX
    https://files.goengineer.com/docs/support/graphics%20card%20SolidWorks%20RX.pdf
  • The second Safe Mode will launch SOLIDWORKS while bypassing the Tools/Options settings. If the issue goes away when running SOLIDWORKS in this Safe Mode, the problem may lie in the System Options settings. If the user has backed up their settings using the Copy Settings Wizard prior to when the problem started, then reimporting the settings may correct issue. If the problem cannot be corrected by reimporting the settings, then a repair of the SOLIDWORKS installation may be in order (see link below for detailed information).
  • SOLIDWORKS Installation Repair
    https://files.goengineer.com/docs/support/Repair%20Installation.pdf

NOTE: Before using SOLIDWORKS Rx Safe Modes close any current session of SOLIDWORKS.

About GoEngineer

GoEngineer delivers software, technology and expertise that enable companies to unlock design innovation and deliver better products faster. With more than 30 years experience and thousands of customers in high tech, medical, machine design, energy and other industries, GoEngineer provides best-in-class design solutions from SOLIDWORKS, Stratasys, Altair, CAMWorks, Creaform and Product Lifecycle Management (PLM).

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