Why Buy SOLIDWORKS from a Reseller?

Article by Nick Sweeney on Nov 27, 2024

SOLIDWORKS recently released an option to buy SOLIDWORKS online, bypassing the need to purchase through a value-added reseller (VAR), generating quite a bit of buzz. Despite the appeal, buying SOLIDWORKS directly from SOLIDWORKS isn't the best option for everyone. In most situations, it makes more sense to purchase SOLIDWORKS from a value-added reseller like GoEngineer. Here's why.

Technical Support 

Even the most skilled users need help sometimes. So if you have a question or run into a problem, who do you turn to?

When you purchase SOLIDWORKS directly online, you’re randomly assigned a reseller for technical support. Meaning, you don’t get to choose and whether you get the best team that suits your needs is left to a roll of the dice. Given this, doesn’t it make sense to pick the best support team out there when considering purchasing SOLIDWORKS?  

GoEngineer's Award-Winning Software Support Team

When you buy SOLIDWORKS from GoEngineer, you not only get access to reliable technical resources, but you also get a GoEngineer Success Plan, which provides some additional perks:

  • It lets you download the latest version of the software whenever you want. 
  • It entitles you to technical support through GoEngineer’s award-winning technical support team. GoEngineer Support is available Monday through Friday, 8 AM ET to 8 PM ET. 
  • Two Application Mentoring Sessions per license, per year. 
  • And lots more, including access to expert SOLIDWORKS training. 

Success Plan Benefits for GoEngineer Customers

Expert Training 

Another big hurdle when you buy software online is training. If you're already a Certified SOLIDWORKS Expert, you likely don’t need as much training as a novice would. But, CSWEs make up less than 1% of the SOLIDWORKS user base, so if you’re not part of that elite group, you’ll probably run into a scenario where you could use some expert training. And even if you are a CSWE, are you an expert in other SOLIDWORKS tools like Simulation, Composer, and Visualize

There are plenty of helpful YouTube videos out there, but the problem with online tutorials is that you don’t get the opportunity to ask questions based on your specific situation. Sure, you could ask on Reddit or in the YouTube comments section, but you may not get an answer quickly and it may not be the answer you’re looking for. 

As part of a Success Plan subscription with GoEngineer, you get access to our entire self-paced training course catalog (more than 100 courses) and you can complete each module at your own pace.

SOLIDWORKS Self-Paced Training Options Available for GoEngineer Customers

These self-paced training courses also include optional office hours with a live instructor. You can ask the instructor questions and receive feedback on best practices.

A Partner in Engineering 

The last big benefit of working with a reseller is simple: you get a partner. While GoEngineer is a SOLIDWORKS reseller, we don’t view your purchase as the end of the journey. It’s just the beginning. Our team works hard to connect with customers and talk to them about their latest challenges. We’re here to ensure you can take advantage of any active promotions and make sure you get the right license the first time. 

We have thousands of customers - from companies with a single SOLIDWORKS user to massive engineering firms of 100+ designers. Our goal is to help you succeed by providing the right tools to transform your challenges into opportunities for growth, giving you a leg up on the competition. And if we can't offer the right solution? We'll help you find one, even if we don't have it.

Our team also hosts webinars and in-person local events throughout the year. This is a great opportunity to bring customers together, meet other engineers, and share ideas.

GoEngineer Customer Appreciation Events

Why Buy SOLIDWORKS From a Reseller? 

At the end of the day, yes, you can buy SOLIDWORKS directly from the developers. But as good as that sounds, wouldn’t you rather have a partner who always has your back? This isn’t like buying a pair of shoes directly from the manufacturer and making sure you get the best price. This is making sure that your investment in SOLIDWORKS is a solid investment and that you get everything you can out of it. 

When you buy SOLIDWORKS from GoEngineer, you get a partner who is dedicated to helping you succeed, expert technical support, a catalog of more than 100 training courses so that you can always expand your knowledge, and much more.

GoEngineer offers unique services and support compared to other SOLIDWORKS resellers. If you have questions about how to buy SOLIDWORKS or would like to learn more about our offerings, contact us.

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About Nick Sweeney

Nick Sweeney is a Marketing Specialist with GoEngineer with a focus on software solutions. Nick graduated from The Ohio State University in 2018, completing internships with CATI (now GoEngineer) and DriveWorks Ltd. Before joining the Marketing team, Nick spent 3 years in pre-sales with CATI, giving product demonstrations, leading technical discussions, and creating technical content.

View all posts by Nick Sweeney