GoEngineer Support includes all of the benefits provided by software vendor subscription plans, plus:

 
If your SolidWorks or COSMOSWorks subscription has expired, reactivation is simple just email:  ehelm@goengineer.com or call 800.688.3234.

For More Information or a Quote

Sign-up for the SolidWorks 2009 Product Launch
 

• Managed Customer Response System to ensure rapid response to customer support questions. The latest software and call center technologies allow phone calls, voice messages, email and web requests to be logged and responded to quickly and appropriately.

 

• Exclusive 24-hour Web Access to Best Practices info, FTP upload site and Go-FAQ’s.

 

• Application Expertise. Senior Application Engineers are available to provide expertise focused upon applying software to individual user needs.

 

• iLinc "Live" On-line Support. Through a standard web browser, GoEngineer support personnel can assist users regardless of their location, and can remotely take control of the user’s Solid Works session if necessary. iLinc support can significantly improve communication while troubleshooting remotely. It also allows sensitive data to remain securely within your network. 

 

• Free Monthly Tips & Tricks Courses via internet for continuing education and power user development.  Topics change monthly.

 

• GoEngineer Utilities, a collection of valuable productivity utilities developed by real users to make SolidWorks use even more effective.